Plumbing, heating & air conditioning · Saffron Walden
Warmth you can trust, done properly.
Warmtouch is Adam and his team — Gas Safe registered, Worcester Bosch and Vaillant accredited, covering boilers, heating, bathrooms and everyday plumbing across Saffron Walden, Essex, Herts, Cambs and Suffolk. Ten years in, and the reviews keep saying the same thing: organised, reliable, genuine.

10+ yrs
Serving the local area
Gas Safe
Registered · No. 632124
12 yr
Worcester Bosch guarantee
5.0
Rated on Google
Registered, accredited & certified
One local team · one standard · Saffron Walden
The heating and plumbing team Saffron Walden keeps recommending by name.
Warmtouch Plumbing and Heating is run by Adam, with a close-knit team — Toby, Sam and Jack — covering everything from a dripping tap to a full bathroom, a new Worcester Bosch boiler to underfloor heating across an entire ground floor. We're Gas Safe registered, OFTEC registered for oil, F-Gas certified for air conditioning, and accredited by both Worcester Bosch and Vaillant.
Read the reviews and the same picture forms every time. Adam advises honestly on the right products for your space rather than the priciest. Toby project-manages larger jobs so every stage runs smoothly and every detail is finished. The team is reliable, tidy and — in one client's words — 'genuine, which is a rare find these days'. It's why the Google rating sits at a straight 5.0.
What we do
From a new boiler to the bathroom taps.
Gas Boiler Installation & Replacement
New and replacement gas boilers as a Worcester Bosch accredited installer — registered for a guarantee of up to 12 years.
Oil & LPG Boilers
OFTEC-registered oil boiler work, plus LPG combi and system boilers with fuel storage options.
Annual Boiler Servicing
A thorough six-step service including internal cleaning, flue check and a gas safety certificate.
Central Heating & Underfloor
Full central heating systems, radiators, heated towel rails and underfloor heating — designed and installed.
Bathrooms & Wet Rooms
Full bathroom and en-suite renovations, showers and water softeners — designed and project-managed end to end.
Emergency Plumbing — No Call-Out Fee
Burst pipes, leaks, blockages and faulty toilets — priority availability, and no charge just to attend.
Why people trust us in their home
Qualified, accredited and local — and happy to prove it.
Anyone can call themselves a heating engineer. Here is exactly what stands behind Warmtouch, and what each of these things actually means for you.
Gas, oil & registered
Gas Safe Registered — No. 632124
Legally required for any work on boilers, gas appliances and flues. It's the first thing to check before you let anyone work on your gas — and our registration number is here for you to verify.
OFTEC Registered for oil boilers
Registered with the Oil Firing Technical Association, so oil-fired boiler installation, servicing and repair is carried out safely and to the correct standard — important for the many homes off the mains-gas grid around Saffron Walden.
F-Gas Certified for air conditioning
The refrigerants inside air conditioning systems are regulated — F-Gas certification means our engineers are legally qualified to install, service and repair them.
Manufacturer accredited
Worcester Bosch Accredited Installer
Accreditation direct from Worcester Bosch — which is what allows us to register your new boiler for a manufacturer's guarantee of up to 12 years, cover a non-accredited installer simply can't offer.
Vaillant Accredited Installer
Also approved by Vaillant, so you have a trained, accredited choice between two of the UK's most respected boiler brands rather than being pushed toward one.
10+ years, one local team
More than a decade serving Saffron Walden and the surrounding counties, with a named team — Adam, Toby, Sam and Jack — so the standard stays consistent from the first visit to the final check.
In their words
“Toby then project-managed the installation, and he couldn't have been more organised or reassuring.”
★★★★★ — David Harriman, via Google
“Adam, Sam and Jack did an amazing job throughout. As part of the project they installed underfloor heating across the entire ground floor, a new Worcester Bosch boiler and pump, and completed the first and second fix plumbing for our new kitchen and utility room. Adam runs a professional local…”
“I can't stop smiling every time I walk into my new bathroom! It's honestly beyond anything I imagined, and it's all thanks to Adam and Toby at Warm Touch Plumbing. What really stood out though, was how reliable and genuine they are which is a rare find these days.”
“Couldn't recommend enough! We completed a full house renovation in 2025 and Warm Touch did all of the plumbing work for us. They were great at advising us, are reliable and did an excellent job. Shoutout to Toby who actually completed the majority of the work and was always on hand to answer any…”
“We recently had Adam and the team at Warmtouch Plumbing & Heating sort out our en suite shower, and honestly couldn't be happier with how it turned out. Everyone was really friendly, easy to deal with, and just got on with the job. Everything went as smoothly as it could have.”
Recent jobs
The job, and what the client said.

Underfloor heating and a new Worcester Bosch boiler
The job — A ground-floor renovation that needed underfloor heating throughout, a new boiler and pump, and full plumbing for a new kitchen and utility room — all coordinated so the trades didn't tread on each other.
What we did — Adam, Sam and Jack installed underfloor heating across the entire ground floor, fitted a new Worcester Bosch boiler and pump, and completed the first and second fix plumbing for the new kitchen and utility room.
“Adam, Sam and Jack did an amazing job throughout. As part of the project they installed underfloor heating across the entire ground floor, a new Worcester Bosch boiler and pump, and completed the…”
★★★★★ — Mark Granger, via Google

A bathroom beyond what they imagined
The job — A full bathroom that the client wanted to be something special — but they needed guidance on products and reassurance that the finish would live up to the vision.
What we did — Adam advised on exactly what to buy and Toby project-managed the fit-out — designing and delivering a bathroom the client says is 'beyond anything I imagined', finished reliably and to a high standard.
“I can't stop smiling every time I walk into my new bathroom! It's honestly beyond anything I imagined, and it's all thanks to Adam and Toby at Warm Touch Plumbing. What really stood out though, was…”
★★★★★ — Ali, via Google
Spread the cost
Boiler finance — from 0% APR
A new boiler is a big-ticket job, so we make it easier to spread. Finance is available on new boiler installations through Novuna Personal Finance, arranged by our FCA-authorised credit broker TradeHelp Ltd.
0% APR
2-year plan
10.9% APR
10-year plan

How we work
Advised honestly, planned properly, finished to a high standard.
01
Tell us the job
Call, email or message us the details. For boilers, bathrooms and bigger installations Adam comes out to look, talks through the options honestly, and gives you a clear quote — no pressure, no upsell.
02
Planned & project-managed
Larger installs are project-managed by Toby, who coordinates each stage — first and second fix, boiler, underfloor heating, tiling and finishing — so the work runs smoothly and to a schedule you understand.
03
Finished to a high standard
The job is completed by our own named team, tested properly, and left clean. New Worcester Bosch boilers are registered for a guarantee of up to 12 years, and we're on hand afterwards for servicing and any questions.
Where we work
Based in Saffron Walden, across four counties.
Warmtouch is based at Abbey Farm in Audley End, just outside Saffron Walden, and covers the surrounding towns and villages — Newport, Great Dunmow, Bishop's Stortford, Buntingford and Ashwell — as well as reaching into Cambridgeshire and Suffolk, from Sawston, Linton and Duxford through to Newmarket and the villages around Cambridge. Wider Essex, Hertfordshire, Cambridgeshire and Suffolk are all within our patch. Not sure if you're in reach? Just ask.
- Saffron Walden
- Ashwell
- Buntingford
- Bishop's Stortford
- Great Dunmow
- Newport
- Newmarket
- Sawston
- Linton
- Duxford
Got a job — or a leak that won't wait?
Call Adam and the team, or send the details and we'll come back to you. No call-out fee for emergency plumbing.